Shipping Policy

Effective Date: July 13, 2026

Thank you for shopping with SG Shoes. We are committed to delivering your orders safely and on time.

Order Processing

• All orders are processed within 1–3 business days after order confirmation.
• Orders placed on Sundays or public holidays will be processed on the next business day.
• During peak seasons or promotional sales, processing times may be slightly longer.

Delivery Time

Estimated delivery time is 3–7 business days, depending on your location. Delivery times may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a tracking number via SMS, email, or WhatsApp (where available), allowing you to track your shipment.

Delivery Information

Please ensure that your shipping address, mobile number, and PIN code are accurate while placing your order. SG Shoes is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Delivery Attempts

Our courier partners will make delivery attempts as per their standard policy. If the delivery cannot be completed due to customer unavailability, incorrect address, or refusal to accept the package, the order may be returned to us.

Delayed Deliveries

While we strive to deliver every order on time, occasional delays may occur due to circumstances beyond our control. We appreciate your patience and understanding in such situations.

Contact Us

If you have any questions regarding your shipment or need assistance with your order, please contact our customer support team. We will be happy to assist you.